Answering your e-mail after closing time in the evening, drawing up quotations and accepting or updating reservations... And all this when you just wanted to finish your series on the couch. With automation in your hospitality business, you can spend your time more effectively. By linking your table reservations, POS system, accounting and event management in one system, you not only create a seamless customer experience, but also lay the foundations for successful marketing. Collect valuable customer data, personalise your communication and build strong relationships that lead to more bookings and higher turnover.
Why one integrated system?
The life of a hospitality entrepreneur is busy enough as it is. Why make yourself even more work by working with various separate systems and spreadsheets? By linking different systems together, you benefit from several advantages, think of:
- Time saving: You no longer have to manually create, send and store invoices in your accounting system. With a link from your accounting programme in MICE this all happens automatically. This leaves you more time for your guests and other more important things.
- Less errors: By having all the important information in one place, you reduce the risk of mistakes, such as a wrong order or wrong invoice.
- More efficient operation: Your accounting system, table reservations and cash register system are all in one place. So you work more efficiently, which can lead to significant cost savings and ultimately higher sales!
How does this work in practice?
Suppose a guest wants to book a dinner for 30 people. Via the MICE request module on your website, he easily communicates all his wishes. The reservation is automatically synchronised with your table reservation system, such as Formitable, taking into account available venues or rooms based on the chosen date and time. Also link your MICE account to your POS system, e.g. unTill, and you can view the reservation through the POS and process additional orders directly.
The all-in-one event management software
MICE Operations offers the planning software that makes your work in hospitality or events easier. With MICE, you no longer work with separate documents, e-mails and systems, but have a complete overview of your appointments, schedules and work lists. Handy for your colleagues and clients alike. You will spend much less time on administrative processes and you will have all your attention on your guests.
